The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. The cookie is used to store the user consent for the cookies in the category "Performance". This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other. The cookies is used to store the user consent for the cookies in the category "Necessary". The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". The cookie is used to store the user consent for the cookies in the category "Analytics". These cookies ensure basic functionalities and security features of the website, anonymously. or by visiting our TSI Touch website and clicking on the red “Help” icon in the lower right corner of the webpage.Necessary cookies are absolutely essential for the website to function properly. If the above steps do not resolve the issue, please contact the TSI Touch Customer Service team at 80 Option 2 email: This email address is being protected from spambots. Touch should now function as expected in the new operating system.ĩ. ![]() ![]() Disconnect the USB cable from the Windows device and reconnect to the intended device. Once completed, the calibration screen with close.Ĩ. Continue touching the targets as they appear on the touch screen. A target will appear on the screen, touch and hold for more than one second and the target will turn green. Do not touch or move the touch screen at this time.Ħ. The application will open to the window below, click Calibrate. Once done, restart the computer for the changes to come into effect. ![]() If an update for DirectX 12 is listed after the scan, download and install it in Windows 11. Next, click on Check for updates on the right. Select Windows Update from the tabs listed in the navigation pane on the left. If further assistance is required, contact TSI Touch Customer Service.ĥ. By installing, copying, downloading, accessing or otherwise using the SOFTWARE PRODUCT, you agree to be bound by the terms of this AGREEMENT. First, press Windows + I to launch the Settings app. Read over the release information presented in the dialog window. Browse to the location where you downloaded the file and double-click the new file. Should you be unable to find the application, you can try re-downloading using Steps 1 - 3. When the File Download window appears, click Save to save the file to your hard drive. If you are unable to find this application in your Start menu, you can perform a search using the Windows search bar located on the Taskbar. Select MultiTouchPlatform under Recently added. After your computer restarts, click on the Windows icon in the bottom left-hand corner of your screen to open the Start menu. It is recommended to restart your computer at this time. Once the download is complete, you will be prompted to restart your computer. Click the Next button and then click the Install button.ģ. ![]() Follow the instructions as prompted to complete the download. To download PQ Labs Windows Driver, click on the link above.Ģ. After connecting the touch screen USB to a Windows device, follow the steps below.ġ. The following steps must be done in a Windows environment, even if your touch screen is being used with a different operating system. Prerequisite Software: PQ Labs Windows Driver
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